Six Ways Healthcare Is Shifting in the Era of Radical Customer Centricity

By Lyn Falconio, Chief Marketing Officer, Publicis Health

1. Data Activation

2. Intelligent Service Systems

3. Content Strategy

4. Clinical Trial Recruitment

5. Workflow-Empowered Solutions

6. Sales Model Transformation (Customer-Facing Model Transformation)

Publicis Health is the largest healthcare communications network in the world. We are a part of Publicis Groupe S.A.

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